FAQs & Returns

Purchasing | Returns & Exchanges

Measure the belt from the point where the strap loops over the metal bar of the buckle to the middle hole near the other end of the strap. For more information, please consult our Sizing Guide.

Each piece is made to order and crafted by hand according to your exact specifications. Fulfillment of some orders may take several weeks.

When your order is shipped, we will send you an email that includes a tracking number.

Leather is a natural material, and each hide responds slightly differently to the tanning process. The color swatches on this website have been selected for their accuracy, but the colors of finished products may vary slightly.

Yes, we do sell slide buckles and make slide straps.

Slide Buckles: slide buckles can be found in our Specialty Straps collection.

Slide Straps: we have standard widths available in calf, lizard, and alligator in our Specialty Straps collection. To order a slide strap for a buckle you already own, we recommend contacting customer service and mailing the buckle to us to ensure an optimal fit.

Nubuck leather lining has a semi-suede texture and is light tan in color. Saddle leather lining has a smooth texture and a rich, dark brown coloring.

Please email support@wkleinberg.com to inquire about international shipping.

We want you to be completely satisfied with your purchase.  If for any reason you are not, we will gladly accept any return that we determine meets all three of the following criteria:

1:  the item must have been purchased within the previous thirty (30) days

2:  the item must be unworn and in new, perfectly sellable condition

3:  the item must still have its original tags and buckle-covering bag, etc.

If the return is accepted, we will issue you a full refund or facilitate an exchange — whichever you prefer. To initiate a return/exchange, please click here.

Special Sizing and Custom Orders

Yes, we do! If you would like to order a smaller, larger, or odd-sized belt, please contact customer service so one of our representatives can assist you.

We can make straps to fit any buckle. Please contact customer service to place an order.

General Questions

Our retail store is located in Atlanta at 1019 Collier Road, NW; Suite C; Atlanta, Georgia 30318.

Our hours are 9:00 AM to 5:30 PM, Monday through Friday. We look forward to your visit!

Almost all of our products are made to order in our facility in the Westside district of Atlanta, Georgia. The only exceptions are a handful of specialty items produced in Italy and marked accordingly.

We use the finest materials available from across the United States and around the world. We are committed to responsible sourcing and pride ourselves on manufacturing processes that produce minimal waste.

We do offer repairs for products that we have made. To inquire about a repair, please email
support@wkleinberg.com.